Often times we see “user-friendly” as a key criterion in the evaluation of budgeting software products, or hear “we have implemented a new budgeting software, but it is not user-friendly”. A system's user interface determines how users interact with the system; therefore, it is a very important aspect of the total user experience with the system. But is it all about the interface or is there more to consider? What makes a system user-friendly: is it visually appealing interface design, or a familiar Excel-like interface, or maybe something else?
After seeing a lot of hype and confusion caused by software vendors positioning their products as the most user-friendly based on a some sort of feature: familiar excel interface, web-based or cloud-based (and therefore, somehow by default, user-friendly), Neubrain experts decided to shed some light on the topic and share key considerations in selecting and implementing a user-friendly budgeting system.