The United States is a country with a mature and educated digital population, where citizens constantly question whether their tax dollars are being put to good use. It’s no surprise, then, that they want to collaborate with their government on designing future public services.
Citizens want a clear and stable vision of the government services available to them. One way to provide that is through transparency in financial and performance reporting. Sharing formulated strategy, implementation progress and performance results help taxpayers understand how strategic or priority goals translate into dollars, so they can see how their money makes a difference. But citizens are not the only beneficiaries in this scenario. Transparency forces government administrators to run operations more efficiently. Fostering citizen engagement through data sharing helps government officials better understand the priorities of individuals and communities.
Now that we know what sharing can provide to citizens and government workers alike, the next step is determining what information to share. Here are some ideas: